Okta End User FAQ


General Questions

What is Okta?

Okta is a tool that replaces single sign on. Its purpose is to reduce the number of usernames and passwords that you will need to remember when using most common Sargent & Lundy applications. The Okta portal, located at https://snl.okta.com, gives you a single log in location for many of your frequently used web applications.

Signing into Okta

  1. Open the Edge Browser to log into Okta. This will generate the Okta sign in page (https://Snl.okta.com).
  2. Enter your employee ID and password using the same credentials you use to login to The Loop (https://the.loop.sargentlundy.com)
  3. Click Sign In.
  4. Select a security image. Select one of the images provided.
  5. Click Create My Account.
    Note: The first time you access Okta, you will be presented with a welcome screen and a few quick tips.
  6. Click the “Got It” button to begin using Okta.

Once you have logged in, the first screen you will see is the Okta Homepage. You will see several preloaded applications, known as “chiclets” which provide access to Sargent & Lundy applications as well as other web-based applications across the web.

Pre-Loaded Automatic Sign in, Applications

Preloaded Applications include The Loop, Fusion P8, and Costpoint. These application chiclets will be pre-installed the first time you open Okta. Pre-loaded applications will never require login information. They will automatically log you in and launch when you click on the chiclet.

Pre-Installed Applications

ADP, Wageworks, Egencia and Benelogic will be pre-installed, but not pre-loaded. Once you add your login credentials to these application chiclets, you will be able to automatically log into them from Okta.

To add your login credentials to these application chiclets:

  1. Click the 3 dots on the desired application chiclet to open the application settings
  2. Enter your existing credentials. (You will only need to do this the first time you open the application.)
  3. Going forward you will just be able click on the application chiclet.

Note: when the application requires you to change your password or if you manually change the password, you will need to update the password in the Okta portal as well.

Adding “On the Fly” Applications

On the fly applications are not assigned by S&L Administrators. These are your personal applications (like Southwest Airlines, or LinkedIn) which CAN be accessed from Okta after you have added them to an Okta Tab and entered your login credentials. To Add On the Fly Applications:

  1. Sign in to Okta
  2. Select the “Add Apps” Button
  3. Click the Filter and select all apps. Type in the Name of the Application that you want to add in the search area.
  4. Select “Add” once locate the application. You will receive a message confirming the new chiclet has been added to your homepage.

  5. Locate the New Chiclet on your Okta Homepage
  6. Click the 3 buttons on the new application. Click Update Credentials.
  7. Enter Your Log in Credentials.
  8. Sign into the new application from Okta. Okta will then remember your password and login to the application when you click on the associated chiclet.
    Note: Your Sargent & Lundy Okta portal will no longer operate, and you will need to access your personal accounts directly should you ever leave the company.

Accessing the Okta Shortcut on Your Browser Homepage

The Okta short cut will appear as a Blue “O” next to your address bar. You can access your Okta chiclets and Sections by clicking on the blue O.

Using Sections in Okta

Sections in the Okta tool provide flexibility to organize your applications. The “Work” section will be pre-loaded on to your Okta Homepage.

To Add A Section
  1. Click the '+' sign next to the Add section button.
  2. Enter a name for your new Section
  3. Click “Save.”

Note: The system will allow up to five sections.

Managing Your Applications

Click and Drag Chiclets

To organize and reorder your sections and application chiclets by clicking and holding on a section or chiclet and dragging it to the desired section or location on the page.

Delete an Application

To delete an application

  1. Hover over the Application chiclet you wish to delete.
  2. Click on the 3 dots in the upper right corner. This will bring up the setting page for the application on the right, click the down arrow on general, then click Remove app.
  3. Click the Remove Button. This will remove the application from its assigned Section.
Delete a Section

To delete a Section

  1. Remove all applications from the section by deleting them or clicking and dragging them in to another section.
  2. Look for the “Remove section” option once all applications have been removed.
  3. Click on the “Remove Section” option to delete the tab.

Updating and Maintaining Passwords

To change your password for a specific application

  1. Hover your mouse over the application chiclet.
  2. Click the 3 buttons to open the settings menu to the right.
  3. Select the “Update Credentials” option for that application.
  4. Save the new credentials.

Set Up Multifactor Authentication

It is possible to use your phone to access Okta when you are not in the office. Note: you will still need to log into Zscaler to access content on secure applications like P8.

Select Your Verification Device
  1. Open any web browser (Okta works on Chrome, Edge, Safari, Firefox and most other browser homepages).
  2. Type “snl.okta.com” in the browser address bar. The Okta Sign in Screen will appear.
  3. Type in your okta credentials
  4. Click Sign In.
  5. Click “Set up” on the Setup multifactor authentication screen.
  6. Select Okta Verify for the setup options.
  7. Select the icon of the type of Device you will use to authenticate Okta logins.
  8. Click “Next.”
Install the Okta Verify Application from the App Store
  1. Access the App store from your mobile device
    • On an iOS device open the Apple App Store.
    • On an Android device open the Google Play Store.
  2. Search for the Okta Verify Application.
  3. Install Okta Verify on your device.
  4. Open the Okta Verify Application once the device has completed the installation.
  5. Tap “Add Account” on the Welcome to Okta Verify screen.
  6. Scan the barcode that displays by holding your device up to the computer screen in photo mode
  7. Click Next.
  8. Select “Send Push Automatically.
  9. The Screen should read “Push Sent.”

Please call the Help Desk at x3590 with any questions, concerns, or issues.

Approving an Okta Push Authentication
  1. A notification will be sent to the device you designated in Multifactor Authentication Setup.
  2. Open the Okta Verify Application on the device you designated.
  3. Click Approve. This will cause Okta to open the application.